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Casino Not Paying UK What To Do — Casino Complaints | iHover
GA
GamblerGuy_UKOP
Senior MemberPosts: 934
Jan 2022
Thu 26th Sep 2024
Warning about Casino Complaints KYC delays. I have been playing there for 6 months with no issues. Tried to make a 500 pound withdrawal last week and they have now blocked my account pending enhanced verification. No explanation given. Has anyone else experienced this recently?
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CA
CasinoCritique
Forum LegendPosts: 3,108
May 2020
Sat 28th Sep 2024
This is exactly why I always test a new casino with a small withdrawal before depositing a large amount. Get the KYC done early and verify the process works before committing serious money.
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RA
RacingRob
Forum LegendPosts: 2,890
Apr 2020
Mon 30th Sep 2024
If the casino is UKGC licensed they cannot hold withdrawals indefinitely. The UKGC requires prompt processing. If you are getting nowhere, file a formal complaint with the UKGC directly — casinos respond quickly when the regulator is involved.
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🏆 UK Player Reviews — Casino Not Paying UK What To Do — Casino Complaints | iHover
BO
BonusBeater
Forum LegendPosts: 6,789
Jul 2019
Thu 3rd Oct 2024
UKGC complaint is absolutely the right move if it has been over 8 weeks without resolution. Their ADR service is free and UKGC licensed casinos are legally required to engage with it. Do not let them drag it out.
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GA
GamblingGuru_UK
New MemberPosts: 89
Mar 2023
Sun 6th Oct 2024
First withdrawal delays are unfortunately very common even at reputable UKGC sites. Most will ask for full KYC documentation on your first cashout. Under 2000 pounds it should clear within 48 hours once docs are approved.
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